BadCop › Templates › Courtesy payment reminder email (3 days before the due date)
Courtesy reminder: the email to send before an invoice is due
When to send it
Three business days before the due date. It is not a chase; it is a heads-up that also confirms the invoice arrived and did not land in spam.
The email
Placeholders in braces are filled in per invoice. Replace them by hand, or run badcop preview INV-1 --step courtesy to render this template for a real invoice.
Why it works
Most late payments are not malice, they are an invoice nobody opened. A pre-due reminder catches those at zero social cost, because there is nothing to apologise for yet.
Tips
- Send it from an accounts@ address, not your personal one, so the later, firmer emails come from the same sender.
- Include the payment link even here. Friction is the second biggest reason for late payment after forgetting.
- Do not mention late fees yet. There is nothing late.
Automate it
This is the courtesy step in BadCop's default ladder, sent at T-3 days from the due date. Put your invoices in a CSV, run one command a day, and every open invoice gets the right email at the right time, once.
pip install badcop
badcop init && badcop run --dry-run
Other stages
- Friendly invoice reminder email (1 day overdue)
- Firm invoice reminder email (7 days overdue)
- Final notice invoice email with late fee (14 days overdue)
- Invoice 30 days overdue: the escalation email
- Second payment reminder email (after the first was ignored)
- Polite payment reminder email that still gets results
- Payment reminder text message (SMS) template
- Invoice 60 days overdue: demand letter before collections or small claims
- Invoice reminder email for recurring (retainer) clients
- Invoice reminder email subject lines that get opened
- Late fee applied email template