BadCop › Templates › Invoice 30 days overdue: the escalation email
30 days overdue: stop emailing the client and escalate
When to send it
Thirty days past due, after the final notice went unanswered.
The email
Subject: Invoice {invoice_id} needs a human: {days_overdue} days overdueInvoice {invoice_id} for {client_name} ({currency} {amount}, due {due_date}) is {days_overdue} days overdue.
Reminders already sent: courtesy, friendly, firm, final.
Suggested next steps: a phone call, a payment plan offer, or a demand letter / small-claims filing if the amount justifies it. Late fee accrued so far: {currency} {late_fee} (balance {currency} {total_due}).
Placeholders in braces are filled in per invoice. Replace them by hand, or run badcop preview INV-1 --step escalate to render this template for a real invoice.
Why it works
At this point another reminder is noise. The right move is a phone call, a payment plan, or a demand letter. This template is the note you (or your tool) send to yourself so that call actually happens.
Tips
- Call before writing. A two-minute call resolves more 30-day invoices than any email.
- If you file in small claims, the timestamped reminder sequence is your exhibit A.
- Decide the threshold below which you write it off, in advance, so you are not deciding while angry.
Automate it
This is the escalate step in BadCop's default ladder, sent at T+30 days from the due date. Put your invoices in a CSV, run one command a day, and every open invoice gets the right email at the right time, once.
pip install badcop
badcop init && badcop run --dry-run
Other stages
- Courtesy payment reminder email (3 days before the due date)
- Friendly invoice reminder email (1 day overdue)
- Firm invoice reminder email (7 days overdue)
- Final notice invoice email with late fee (14 days overdue)
- Second payment reminder email (after the first was ignored)
- Polite payment reminder email that still gets results
- Payment reminder text message (SMS) template
- Invoice 60 days overdue: demand letter before collections or small claims
- Invoice reminder email for recurring (retainer) clients
- Invoice reminder email subject lines that get opened
- Late fee applied email template