BadCop › Templates › Friendly invoice reminder email (1 day overdue)

Friendly reminder: the email to send the day after an invoice was due

When to send it

The day after the due date, at the latest. Waiting a week 'to be polite' is how one-week-late becomes six-weeks-late.

The email

Subject: Invoice {invoice_id} was due on {due_date}Hi {client_name}, Our records show invoice {invoice_id} for {currency} {amount} was due on {due_date} and has not been received yet. Pay online: {pay_link} Could you let us know when we can expect payment? If it has already been sent, please disregard this message. Kind regards, {sender_name}

Placeholders in braces are filled in per invoice. Replace them by hand, or run badcop preview INV-1 --step friendly to render this template for a real invoice.

Why it works

The tone is still warm, but the facts are stated: the amount, the date it was due, and that it has not arrived. The escape hatch ('if it has already been sent') lets the client save face.

Tips

Ask a question ('when can we expect payment?'). Questions get replies; statements get ignored.
Keep it under 80 words. Long reminders read as anxious.
Send it on a fixed schedule, not when you feel brave. Automate it if you can.

Automate it

This is the friendly step in BadCop's default ladder, sent at T+1 days from the due date. Put your invoices in a CSV, run one command a day, and every open invoice gets the right email at the right time, once.

pip install badcop
badcop init && badcop run --dry-run