BadCop › Templates › Invoice reminder email subject lines that get opened
Subject lines for payment reminders, by stage
When to send it
Every reminder. The subject line decides whether the email is opened today or found during a quarterly inbox clean-up.
The email
Subject: Overdue: invoice {invoice_id} ({days_overdue} days past due)Before due: Invoice {invoice_id} is due on {due_date}
Day 1: Invoice {invoice_id} was due on {due_date}
Day 7: Overdue: invoice {invoice_id} ({days_overdue} days past due)
Day 14: Final notice: invoice {invoice_id}, {currency} {total_due} now due
Day 30+: Letter before action: invoice {invoice_id}, {currency} {total_due} outstanding
Avoid: 'Quick question', 'Following up', 'Checking in', anything without the invoice number.
Placeholders in braces are filled in per invoice. Replace them by hand, or run badcop preview INV-1 --step firm to render this template for a real invoice.
Why it works
Good reminder subjects contain the invoice number and the amount (so the email is findable and specific) and change with the stage (so the escalation is visible before the email is opened).
Tips
- Put the invoice number in every subject; it is what accounts-payable teams search for.
- Show the amount once the fee is applied; a number that went up gets attention.
- Do not use 'URGENT' or exclamation marks. Firm reads as calm.
Automate it
This is the firm step in BadCop's default ladder, sent at T+7 days from the due date. Put your invoices in a CSV, run one command a day, and every open invoice gets the right email at the right time, once.
pip install badcop
badcop init && badcop run --dry-run
Other stages
- Courtesy payment reminder email (3 days before the due date)
- Friendly invoice reminder email (1 day overdue)
- Firm invoice reminder email (7 days overdue)
- Final notice invoice email with late fee (14 days overdue)
- Invoice 30 days overdue: the escalation email
- Second payment reminder email (after the first was ignored)
- Polite payment reminder email that still gets results
- Payment reminder text message (SMS) template
- Invoice 60 days overdue: demand letter before collections or small claims
- Invoice reminder email for recurring (retainer) clients
- Late fee applied email template